We are fully transparent about how we collect your personal information, why we collect it, and how we keep it secure. Pik Lak believes your privacy is a fundamental right.
See at a glance how carefully Pik Lak handles your information — six key areas covered.
All data transfers on Pik Lak are secured with SSL/TLS encryption. Your password and payment details are never stored or transmitted in plain text.
Your personal information is never sold to third parties. We do not share your data with advertisers or marketing companies.
Documents submitted for identity verification are stored on secure servers and accessible only to authorized personnel.
You have the right to access, correct, or request deletion of your data. You can exercise these rights by contacting us at any time.
We do not retain your data longer than necessary. Once your account is closed, data is deleted beyond what is required by law.
Pik Lak adheres to international data protection standards. Our privacy policy is reviewed and updated on a regular basis.
This Privacy Policy applies to all users of the Pik Lak website and mobile application. By using the platform, you agree to this policy.
Pik Lak collects certain information to deliver the best gaming experience and maintain platform security. We never collect more than what is necessary. The details are outlined by category below.
| Data Type | Example | Time of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Email address, phone number | At Account Creation |
| Financial Information | Bank account number, mobile banking number | During deposit/withdrawal |
| Technical Information | IP address, device type, browser | Time of site visit |
| Gaming Data | Betting history, win/loss records | During Gameplay |
| Location Data | Country, city (approximate) | At Login |
Important: Pik Lak never stores your full bank card number or PIN. All payment processing is handled through secure third-party payment gateways.
Pik Lak uses collected information solely for specific, legitimate purposes. We are committed to your privacy and will never misuse your data.
Before using your data, we ensure a clear legal basis — either your consent, a contractual necessity, or a legal obligation.
Pik Lak never sells your data. However, limited information may be shared with trusted partners as necessary to operate our services.
All third-party partners are required to meet our privacy standards. They may use your data only for the specified purpose and nothing else.
Cookies are used on the Pik Lak website and app. These are small data files stored in your browser or on your device that help make the platform more personalized and responsive.
These cookies are essential for login sessions, security tokens, and core platform functionality. Disabling them will prevent the platform from working properly.
These cookies help us understand how users interact with the site. The data collected is anonymous and cannot be used to identify individuals.
These cookies remember your language preference, theme settings, and other personalization choices.
Cookie settings can be changed in most browsers. However, disabling essential cookies may cause issues with login or payments.
Pik Lak protects your data using industry-leading technical and organizational security measures.
Keep in mind: No one can guarantee 100% security on the internet. Your vigilance matters too — use a strong password and never share it with anyone.
Pik Lak respects your rights over your personal data. You may exercise any of the following rights:
To exercise these rights support@piklak.app— send us an email and we will aim to respond within 30 days. Please note that legal obligations may prevent us from fulfilling certain requests.
Pik Lak does not keep your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
Once the retention period ends, your data is securely deleted or anonymized so you can no longer be identified.
Pik Lak is strictly an adult platform. No one under the age of 18 is permitted to use it, and we never knowingly collect data from minors.
If data from a minor has been collected: If a parent or legal guardian contacts us, we will promptly delete the relevant information and close the associated account.
Age verification is mandatory at registration. The KYC process confirms your age via national ID or passport. Parents are strongly encouraged to keep their children away from this platform.
Pik Lak may update this privacy policy from time to time. Changes may occur due to regulatory updates, the addition of new services, or technical improvements.
Make it a habit to check this page regularly so you stay up to date with the latest privacy policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, don't hesitate to reach out. Our data protection team is always here to help.
For any data-related requests, please contact us from your registered email address so we can verify your identity.
Your privacy is taken with the utmost seriousness at Pik Lak. Register safely and enjoy a trusted gaming experience.